This used or used product has been professionally inspected and tested to work and look like new. How a product becomes part of used, your destination for used, used products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by -qualified suppliers. Then, the product is sold as an used product on . If not satisfied with the purchase, used products are eligible for replacement or refund under the used Guarantee.