This item is in very good condition and shows only minimal wear (such as light scratches). It is backed by a one year warranty. It is fully functional and has been professionally refurbished inspected and cleaned to very good condition. This product has been determined fully functional by our industry leading 30+ point functionality inspection. UL approved power adapter and charging cable are included. This product will not come in its original packaging; Headphones SIM card and manual will not be included.