Consulting on the Inside 2nd Edition is a hands-on practical guide for individuals who live and work as internal consultants to organizations. While these professionals must provide most of the services and duties expected of external consultants--objective unfiltered advice and recommendations for example--internal consultants are employed by their client organizations. This book is a complete resource for all experience levels of internal consultants. This book will help internal consultants understand their role within an organization develop strategies and techniques to work effectively with management HR and other employees move past roadblocks and deal with difficult clients and market internal consulting services to the organization. Are you an internal consultant--a staff member who serves in a consultative role within your organization? Then you need this hands-on guidebook to help you better understand your role and improve your performance. Whether you re a change agent trusted advisor or someone who serves in varying capacities it s important to design your job develop a formal agreement and build your practice. Consulting on the Inside provides a solid background for internal consultants and serves as a roadmap for cultivating a successful career. You ll learn how to: maintain an outsider s objectivity while applying an insider s knowledge of the organization build relationships but be up-front about challenges and issues design your role to fit the client s needs and the organizational situation handle roadblocks and deal effectively with difficult clients market your consulting services within the client organization. You ll find a thorough examination of the eight phases of the consulting process a comprehensive analysis of the differences between internal and external consultants and success stories demonstrating the personal qualities you need to build trust and relationships. Consulting on the Insidealso provides a complete toolbox for getting the job done including tips and techniques checklists forms a sample hiring agreement and ready-to-use agendas...