All phones are new and carrier unlocked and will work globally we only open the box once and put it back after unlocking the phone .it does not mean that we or any body else uses the phone The only purpose to open the box is to UNLOCKED the phone. rest phone charger or any thing never used by any one. The Alcatel Insight is a smartphone with a 5-in screen and 16 GB of internal memory. It has a 5 MP rear camera and a 2 MP front camera. It also has a 2200 mAh battery and a quad-core processor.