This Galaxy Note 10 Plus is in used condition. It is 100% functional but will show signs of use, including scratches and dents on the front, back, and corners of the product. It will NOT come in its original packaging but will include a certified cable and UL approved power adapter. Headsets, SIM card and manual are NOT included. This Galaxy Note 10 Plus is fully functional with all carrier networks. It does not come with a SIM card, you will need to get one from your carrier of choice.