PERSONALIZED BAG: Unlike other bags on the market our products are made-to-order. We give you the chance to freely customize your own bag from the year to your name.You just need to send us pictures and we will make relevant renderings for you.To ensure high quality photo prints we recommended that you upload good resolution(more than 2000 pixels) and clear images so that we custom better photo pillows and avoid blurry prints. 【Satisfaction】 If you are not satisfied with our products please click the seller contact button in your account to send us an email we will make you satisfied through exchange or refund as soon as possible.