You will receive a confirmation email from Walmart.com within minutes of successful order placement. A second email from [email protected] with access to your PIN will be delivered within 60 minutes* If you have issues receiving your email go to the following webpage to access your purchase: www.walmart.e-deliverygroup.com. Enter your email address used to order on Walmart.com your billing ZIP code and your Walmart.com Order Number (your order number can be found on your confirmation email from Walmart.com or in your Account Order History on Walmart.com). To view frequently asked questions about this product visit www.walmart.e-deliverygroup.com/faq.html There are no returns or refunds on electronically fulfilled PIN numbers. Walmart.com is not responsible for stolen or misplaced PINs. *Pins are usually delivered in minutes or at most within 48 hours depending on additional order validation required by Wal-Mart or your Credit Card company.